Privacy Policy

Glowy Studio is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information about you when you use our website, mobile applications, and other online services (collectively, the “Services”).

1. Information Collection
We may collect personal information from and about you in several ways, including:

Information you provide: We may collect your name, address, telephone number, email address, and payment information when you create an account, make a purchase, or sign up for our newsletter.
Information we collect automatically: We may collect information about your use of the Services, browser and device information, and IP address.
Information from other sources: We may receive information about you from our affiliates, business partners, and third-party sources.


2. How We Use Your Information
We may use your information to:

Provide and fulfill orders, process payments, and manage our products and services.
Personalize your experience and improve our Services.
Communicate with you about updates, promotions, and other information.


3. Cookies
Our website uses “cookies” to enhance your user experience. Cookies are small files placed on your device by a web server. You have the option to refuse cookies or indicate when a cookie is being sent. Please note that some parts of the Service may not function properly without cookies.


4. Third-Party Services
We may work with third parties, such as analytics providers and payment processors, to assist with our operations. These parties may collect information about your activities over time and across different online services. We are not responsible for the privacy practices of these third parties.


5. Security
We take reasonable steps to protect the security of your information. We have implemented appropriate technical and organizational measures to help protect your information. However, please be aware that no system can be completely secure.


6. Children’s Privacy
Our Services are intended for individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.


7. Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted, and your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

Terms of Service
Welcome to Glowy Studio. These terms and conditions outline the rules and regulations for the use of Glowy Studio's website and services.

By accessing this website, you are agreeing to accept these terms and conditions. Do not continue to use our website if you do not agree to all the terms and conditions stated on this page.

Intellectual Property
Unless otherwise stated, Glowy Studio and/or its licensors own the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may access this from Glowy Studio for your personal use, subject to restrictions set in these terms and conditions.

You must not:
Republish material from Glowy Studio
Sell, rent, or sub-license material from Glowy Studio
Reproduce, duplicate or copy material from Glowy Studio
Redistribute content from Glowy Studio

Certain areas of this website are restricted from being accessed by you, and Glowy Studio may further restrict access to any areas of this website at any time, at its absolute discretion.

No Warranties
The services provided by Glowy Studio are on an “as is” basis, without any warranties, guarantees, or representations of any kind. We do not guarantee the accuracy, completeness, or usefulness of any information on our website.

Limitation of Liability
In no event shall Glowy Studio, nor any of its officers, directors, and employees, be liable for anything arising out of or in any way connected with your use of our website, whether such liability is under contract, tort, or otherwise, and Glowy Studio, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

Shipping Policy
At Glowy Studio, we are committed to providing our customers with a seamless shipping experience. Please review the following information for important details about our shipping policies.

Shipping Methods
We strive to offer a variety of shipping methods to accommodate your needs:

Standard Shipping: Estimated delivery time of 3-5 business days within domestic regions.
Expedited Shipping: Estimated delivery time of 1-3 business days.
International Shipping: Delivery times vary based on location.

Please note that shipping times are estimates and may vary based on product availability, weather conditions, and other factors. Once an order is shipped, you will receive a tracking number to monitor its status.

Shipping Charges
Shipping charges are calculated at checkout based on the shipping method selected. Free shipping promotions, if available, will be clearly marked and applied to eligible orders.

Order Processing
Orders are typically processed within 1-2 business days. If we anticipate any delays, we will contact you via email.

Undeliverable Packages
In the event that a package is deemed undeliverable, the package may be returned to our facility. We will contact you to arrange redelivery or offer a refund if necessary.

International Shipping
International orders may be subject to customs fees, import taxes, and other charges. These fees are the responsibility of the customer. Please consult with your local customs office for more information.

Return and Refund Policy
We want you to be completely satisfied with your purchase from Glowy Studio. If for any reason you are not satisfied, please review our return and refund policy below.

1. Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items
Certain items are exempt from being returned, including perishable goods such as food, flowers, newspapers, or magazines. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

3. Return Procedure
To initiate a return, please contact our customer service team within [number of days] days of receiving your item. Once your return is approved, you will receive instructions on how to proceed with your return.

4. Refunds
Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

5. Exchanges
If you wish to exchange an item for a different size, color, or variant, please contact our customer service team to check availability. We will provide instructions on how to return the original item and receive the replacement.

6. Return Shipping Costs
Customers are responsible for paying the return shipping costs, except in cases where the item arrived damaged, defective, or incorrect. A prepaid shipping label may be provided for returns under these conditions.

7. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account, then contact your credit card company as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact our customer service team for assistance.
Return Shipping Charges

Unless stated otherwise, return shipping costs are not refundable. Any refund for returned items will be processed minus return shipping charges, if applicable.